Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant...

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls; This program is specifically designed for: small businesses conducting surveys; church and community announcements and more.

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.

Easy-to-use Contact Manager for small business and home users to organize your personal call center to work in "hot" mode (while speaking) and keep track of your unlimited number of contacts with this customizable data warehouse.

Dictation Buddy -advanced audio recording, transcribing, annotating, and publishing program. Record phone conversations and monitor call-center agents. Save time and money managing your recordings. Easily save and review recorded conversations.

CentreDesk is a freeware (3 Users) multi-user help desk solution. One of four CentreDesk group of applications, that are affordable and easy to use. Fast, easy call logging, call tracking, with the full history of all actions taken.